Tompkins County
New York


Authorization to Execute a Contract with Clear Impact, LLC, for Performance Measurement Software and Related Consulting Services


Department:County AdministrationSponsors:
Category:Agreements, Bids, Contracts, Grants

Resolution/Document Body

WHEREAS, to improve its management of public resources and the quality delivery of essential programs, Tompkins County desires to establish a countywide performance measurement system, and


WHEREAS, such a system should enable departments to measure their success in attaining intended program outcomes and to make and assess programmatic changes aimed at improving performance, and


WHEREAS, a performance measurement system is expected to become an important addition to the process of decision-making at every level of the County organization, and


WHEREAS, for many years performance measurement has been left to individual departments to initiate and conduct, and


WHEREAS, a single countywide performance measurement system could be more useful than ad hoc or department-specific systems, and


WHEREAS, as a part of the 2017 County Budget, this Legislature authorized multi-year funding to support a three-year project to try out such a performance measurement system and to implement that system in all County departments, and


WHEREAS, the County issued a Request for Proposals (RFP) for a performance measurement system on February 10, 2017, in accordance with established Tompkins County and New York State purchasing procedures, and received four proposals by the March 10th due date for responses, and


WHEREAS, the proposals were evaluated by a team of County department heads and staff based on the criteria established by the RFP, and


WHEREAS, the review team, including the County Administrator whose department will manage and maintain the performance measurement system, has recommended that a contract resulting from the RFP process be awarded Clear Impact, LLC of Rockville, Maryland, for a web-based system that is maintained and updated by the vendor rather than the County, and


WHEREAS, the Government Operations Committee recommends the County undertake a three-year trial of Clear Impact’s “Results-Based Accountability” system, during which the County Administrator will report to the Government Operations Committee each June on the progress of the trial and the specific measurements thus far developed, now therefore be it


RESOLVED, on recommendation of the Government Operations Committee, That the County Administrator or his designee be and hereby is authorized to enter into a contract with Clear Impact, LLC of Rockville, Maryland for software and related consulting services to implement its Results-Based Accountability performance measurement system for a three-year contract amount not to exceed $53,600,


RESOLVED, further, That the County Administrator shall provide a progress report regarding the performance measurement initiative to the Government Operations Committee each June during the three-year trial period.